If your garage door is in need of repair, you want excellent customer service, an assessment or you are considering a new garage door I highly recommend you contact Cascade Garage Doors in Bend.
My experience with them was excellent. Owner Kirt Neal has decades of experience, arrived one day after I called, accurately assessed problems at no charge and made knowledgeable recommendations. He also approved a payment plan, interest-free. Can you believe that in today’s world of pay in full before you receive!
Office manager, Jessica, managed the payment plan to a “T”. She can answer every possible question and responds very promptly with accurate information. I was provided color samples, options for painting to match the house and assistance in style selection. Her customer service is exceptional.
I chose to replace the door with a, made in the USA, Raynor Door of high-quality construction and insulation. Raynor product is superior. The bottom seal far surpasses others, especially if the floor is uneven. The unit is quieter and the insulation benefits both in hot and cold weather. The installers were professional in their promptness, install, clean up and efficiency.
Thank you, Cascade Garage Doors for your superior service.
– M. Hicks
I highly recommend Cascade Garage Door! Our garage door was in need of significant repair. The response time was extremely fast, the level of expertise was top-notch (Kirk) and the fix was done in ridiculous time based on the damage. Cascade Door surpasses our expectations with their service and quality, a great local company we will use again and again!
– Sally K.
I would like to thank you for sending your technicians Bret and Colton to install my two personal garage doors and two Linear motor drive chains. Both technicians Bret and Colton are outstanding representatives for Cascade Door. They resolved the excessive noise created by the garage doors that had been previously installed by your completion. They were extremely considerate and very clean.
We will not hesitate to use Cascade Door for our next rental project and we hope you will assign Bret and Colton to complete that installation for us.
– Lee W.
Kirk is a class act gentlemen. You can tell that he is truly passionate about what he does. His inventory is huge and his service is fast. You will be thrilled to hire him for your door repairs or new door installs.
– Bud T.
Jessica is the best office manager, door designer, and lovely person. We love our garage door thank you, sweetie, for recommending this company!
– Lara C.
Great company to do business with. We had an older door with door openers. Kirk was great and helped us get everything straightened out. Highly recommend.
– Sarah T.
I just wanted to take a few minutes to tell you what a fabulous experience I had with you two technicians that came to my house to troubleshoot my broken garage door a few weeks ago.
They were EXCELLENT. Personable, arrived when they said they would. Fixed the problem (broken cable) quickly. Just really made my day. One of them did some work for me a few years ago when I lived in a different Bend home.
People take the time to complain, but not always to thank for excellent work. Please pass this along to them!