My garage door has been in place for 33 years. It always got sticky during cold weather. Over the years I have had four different companies try to smooth it out. No luck. I had resigned myself to the problem so I called Cascade Garage Doors in Redmond to put a handle on the door so I could unhook it, open and close the door manually during cold weather. When the representative showed up at my place I told him the problem. He looked things over and guaranteed me he could make the door functional at all times. I was skeptical but I said OK. After the work that garage door operates as smooth as silk. It didn't operate this smoothly the day it was installed. This company really knows it's business. I recommend them for all garage door problems.
If your garage door is in need of repair, you want excellent customer service, an assessment or you are considering a new garage door I highly recommend you contact Cascade Garage Doors in Bend. My experiencing with them was excellent. Owner Kirt Neal has decades of experience, arrived one day after I called, accurately assessed problems at no charge and made knowledgeable recommendations. He also approved a payment plan, interest free. Can you believe that in today’s world of pay in full before you receive ! Office manager, Jessica, managed the payment plan to a “T”. She can answer every possible questions and responds very promptly with accurate information. I was provided color samples, options for painting to match the house and assistance in style selection. Her customer service is exceptional. I chose to replace the door with a, made in the USA, Raynor Door of high quality construction and insulation. Raynor product is superior. The bottom seal far surpasses others, especially if the floor is uneven. The unit is more quiet and the insulation benefits both in hot and cold weather. The installers were professional in their promptness, install, clean up and efficiency. If I were to rate Cascade Garage Door operations in their overall professionalism, and quality of service and products they would receive 5 stars plus. CCB#44054. Contact info 541-382-4553. Website www.cascadedoor.com. Thank you Cascade Garage Doors for your superior service, M. Hicks
I highly recommend Cascade Garage Door! Our garage door was in need of significant repair. The response time was extremely fast, the level of expertise was top-notch (Kirk) and the fix was done in ridiculous time based on the damage. Cascade Door surpasses our expectations with their service and quality, a great local company we will use again and again!
I would like to thank you for sending your technicians Bret and Colton to install my two personal garage doors and two Linear motor drive chains. Both technicians Bret and Colton are outstanding representatives for Cascade Door. They resolved the excessive noise created by the garage doors that had been previously installed by your completion. They were extremely considerate and very clean. We will not hesitate to use Cascade Door on our next rental project and we hope you will assign Bret and Colton to complete that installation for us.
Kirk is a class act gentlemen. You can tell that he is truly passionate behind what he does. His inventory is huge and his service is fast. You will be thrilled to hire him for your door repairs or new door installs.
We are the top garage door repair and installation company serving Bend, Redmond and Central Oregon. We specialize in fast, affordable garage door repairs and installations with exceptional customer service. When you need quality custom garage doors in Bend, Redmond or surrounding communities, turn to our professional and courteous team today! We are here to help you with garage doors, openers, and repairs.